Summary: Curated online and offline information hub for refugees and asylum seekers
Where: Berlin, Germany
Collaborators: place / making, Association for Socio-Cultural Work e. V.
Bezirksamtes Reinickendorf, Albatros gGmbH
In 2015, at a high point in Syrian refugee arrivals in Germany, the Integration Commissioner of Berlin-Reinickendorf outlined a key challenge: “The problem are not missing services for refugees but ways to better communicate the existing ones where the people are actually living.” InfoCompass is an integrated approach, supporting information flows between asylum seekers and refugees, professional supporters, organisations, and volunteers.
It provides a service which collects, structures and locates support and activity offers and sources of general information. Online information mapping is supported by physically located and staffed Info Points throughout Berlin. InfoCompass provides a crowdsourced, collaborative gathering of information; crucially, however, this is supported as much as possible by an editorial team which check entries and provide good-quality translation.